Privacy Policy

Last Updated: 2 May 2021


Here at Zapzapmath we recognize that your privacy is important. This Privacy Policy will outline the types of personal information we at "Visual Math Interactive Sdn Bhd", receive and collect when you use Zapzapmath and all affiliated Applications available for view on any Online Store or on our Website. It will also include the steps that we take to safeguard your information. We hope this will help you make an informed decision about sharing personal information with us.

Zapzapmath strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website and when using our applications.

1. Protection for Children

The Services which we provide here at Zapzapmath, will never include any form of pop-up ads or other advertisements directed at children. In addition, Child Users are prohibited from accessing external links. External Links will only be available to Adult Users through Parental Gates or by entering the Parent’s or Guardian’s password created to use one of our services.

2. Types of Accounts, Services, and Users

How we collect, use and disclose information highly depends on the type of service and the type of user. We currently offer the following types of services: Zapzapmath School Parent Account, Zapzapmath Teacher Account, and Zapzapmath Home Parent Account.

Zapzapmath Accounts under a Teacher, Parent or Guardian Account are all collectively referred to as User Accounts, and the provisions of this policy will apply to all Accounts. Any difference in how a Child is treated under a specific Zapzapmath Account is identified below.

3. Children’s Privacy Policy

We recognise the need to provide privacy protection to children and put parents in control when children use our apps known as Zapzapmath School and Zapzapmath Home, in addition to the website known as Zapzapmath.

This Children’s Privacy Policy is designed to inform parents and address questions regarding our policies and practices with respect to the collection, use and retention of personal information of children under the age of 13 when using the Services which we provide. It is also how we will put the parents in control of such personal information.

The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents about how we collect, use, and disclose personal information from children under 13 years of age; that we obtain the consent of parents in order for children under 13 years of age to use certain features of our app; and that we provide parents access to their child’s personal information to review and/or have the information deleted.

4. Types of Information we collect

We do not ask for or require children to provide their personal information beyond that which is reasonably necessary to use our Zapzapmath applications. Information collected from children is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising, and it is never sold or rented to anyone, including marketers or advertisers.

Regards to Zapzapmath School:

Prior to a child being able to use Zapzapmath School, the parent or teacher must register the child or student, either via the application (for parents only) or via the provided Web Dashboard (for teachers only). It is only during this registration process that the parent or teacher will be asked to provide the child’s name, as well as other details such as age, school, grade, and country. Zapzapmath School does not solicit any personal information from the child at any time.

Regards to Zapzapmath Home:

Before a child is able to use one of our Zapzapmath Home applications, the parent or guardian must have first completed their own account sign-up process. In this sign-up process, we do not collect any information regarding the parent’s or guardian’s child or children. Once completed, they are only required to provide the child’s name to create a Child account. Zapzapmath Home does not and will not solicit any personal information from the child at any time.

Information Collected on the Zapzapmath Website:

Our Zapzapmath website collects personally identifiable information from the visitors (parents, guardians or teachers) to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name and email address. We do not collect any information from children as the website is meant for adult use.

This information is collected if a user requests information from us, and to sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Non-Personal Information:

In some cases, we may need to collect some information about you that is not personally identifiable. This particular information does not identify individual users, only a rough idea on a user.

For our website it is meant to be used for analyzing trends, administering the website, and to track users’ movements around the site. For both our website and applications we do request a rough demographic information about our users, for our reference only. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

4.1 Website only information

This section is only relevant to the Zapzapmath Website and not applicable to our applications, Zapzapmath School and Zapzapmath Home. Thus it is not required for you to refer to this, if you wish to only use our applications and not use any services provided by our website.

Use of Cookies:

On our website, we may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser. It enables our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites’ pages, or register with any of our site’s services, a cookie will enable Zapzapmath to recall your specific information on subsequent visits.

You have the right and ability to accept or decline cookies by modifying your Web browser cookie settings; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.

5. How can Parents access, change, or delete personally identifiable information about their children?

Zapzapmath will provide the parent or guardian, upon request by email (stated below), the children’s personal information collected, used and retained by Zapzapmath.

The parent can also refuse to permit us to collect further personal information from their child and can request that any personal information that we have collected be deleted from our records. The parent may also agree to the collection and use of the child’s personal information but not allow our disclosure.

6. Release of Information

If Zapzapmath is sold, the information we have obtained from you, through your voluntary participation in our site and applications may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. Children’s information will not be disclosed as stated previously. In the event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

7. How You can Correct or Remove Information

We provide this Privacy Policy as a statement to you of our commitment to protect your personal information. If you have submitted your own personal information through our website or one of our applications and would like that information deleted from our records or would like to update or correct that information, please contact us using the Contact Us form below or the Contact Us page on our website.

8. Security

The security of your personal information is important to us, and we employ multiple measures designed to safeguard the information collected by our Services. We use industry standard SSL (secure socket layer technology) encryption to transfer personal information. Other security safeguards include, but are not limited to, data encryption, firewalls, and physical access controls to buildings and files.

Account holders create a password in their registration process. At registration, we assign IDs to each new Account and Child or Student Profile. We use those Account and Child or Student Profile IDs to authenticate logins, allow access to the subscription content, and monitor compliance. The Account ID is also used to authenticate when requesting technical assistance or encountering issues with their subscription. Access to information is limited to our employees who require it to perform their job functions.

9. Updates to our Privacy Policy

Zapzapmath reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

10. Agreeing to Terms

If you do not agree to Zapzapmath’s Privacy Policy as posted here on this website, please do not use this site or any of our applications and any services offered by Zapzapmath. Your uses of this site and of our applications (if you have come from a link in one of our apps) indicate the acceptance of this Privacy Policy.

11. Contact Us

Visual Math Interactive Sdn Bhd is located in Malaysia. Visual Math Interactive, is the operator of all the Services for User accounts under our Zapzapmath Applications. Visual Math Interactive holds licenses to sell, distribute and operate Zapzapmath for Schools and School Accounts. Any questions regarding this Privacy Policy and issues related to your or a Child User’s Information for which you are responsible should be directed to us via the Contact Us form provided below.

Contact Us